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Cationorm® Eye Drops

Cationorm® is a first-of-a-kind eye drop that acts like the body’s natural tears to provide long-lasting relief from the uncomfortable symptoms of dry eyes.

(21 reviews) Leave a review

£14.99 available on subscription

Now available in pharmacy. Cationorm® is different from eye drops you might have tried before. It uses ionic technology to attract its positively charged solution to the negatively charged surface of the eye, locking in hydration for longer.

Its deep-acting clinically proven formula targets all three layers of the eye and helps to:

  • Restore moisture and maintain hydration
  • Protect the surface of the eye
  • Relieve discomfort and irritation

Cationorm® is for people looking for:

  • Something different to a sodium hyaluronate-based artificial tear.
  • Long-lasting relief from stinging, itching, burning eyes or foreign body sensation.

Kind to even sensitive eyes, Cationorm® is preservative free and is suitable for everyday use and for contact lens wearers.

If you are unsure about your diagnosis, please speak to your doctor or pharmacist. Always read the label.

Find out more about Cationorm

Manufacturer

Santen Pharmaceuticals

Form

Dry eye drops (also known as artificial tears)

Size

10ml preservative-free bottle

Use

Can be used while wearing contact lenses

Life

90 days

Osmolarity

Hypotonic

Leave a review

If you get any side effects for any of our products, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in the package leaflet. You can also report side effects directly to MHRA. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store.

Side effects relating to our products can also be reported to safetyEU@santen.com.

It is important to always report any side effects. This helps us to understand the cause of the side effect and to respond effectively where necessary. By providing your email address, you agree to receive an email response from Santen to your inquiry. Your email address will only be used to respond to your inquiry. The information you submit will be governed by our privacy policy.

Customer reviews for Cationorm® Eye Drops

All reviews are verified

  1. The dispenser is awful. Badly designed. Drops drip down outside of bottle. Have to use four times daily. Very frustrating.so much waste. Worst dispenser have ever had to use. Hylo Forte bottle is superior design. Am very disappointed.been using since April 2025. Get back to the drawing board please | Research and Development Dept MUST change this awful dispenser. Having read reviews am really surprised that you have not taken on board that which patients have complained of ! Useless designed bottle.

    Roberta Rivieccio, London

    • Santen Ocutears

      Ocutears

      Dear Roberta,

      Thank you for your feedback. We have taken onboard your feedback and are looking into what changes we can make to the bottle, and apologise for any inconvenience you have experienced. This process can take some time but please rest assured we are looking into this to create the best experience for our customers. In the meanwhile, we can offer anyone having difficulty with the bottle a complimentary drop aid. Please email us at website@santen.com where a member of the team will be in touch.

      Thank you.

  2. The drops are very good but getting them out is a total pain. You have to squeeze really hard and you either still don’t get anything or you get a small flood. I went online to see if I was the only one who was struggling with this and clearly not! Reviews mention it over and over again. It’s a badly designed dropper. Change the bottle please

    Jacky Henderson, Australia

    • Santen Ocutears

      Ocutears

      Hi Jacky, Thank you for your feedback. We’re so pleased to hear you’ve found Cationorm helpful. We’re sorry to hear you are struggling with the bottle and we are currently reviewing this with our teams internally to see what changes can be made. In the meantime, we would like to offer you a complimentary drop aid to help you with applying your eye drops. Please can you email us at website@santen.com where a member of the team will be in touch? Thank you!

  3. The formulation is great. The best eye drops I’ve ever used so far. This comes from someone who deals with alot of eye problems like dryness, styes etc. But! What’s with the dropper design it’s like a toddler designed it. Super hard to use; messy and will end up wasting product.

    Justin, Australia

    • Santen Ocutears

      Ocutears

      Hi Justin, Thank you for your feedback. We’re so pleased to hear you’ve found Cationorm helpful. We’re sorry to hear the packaging is falling short of your expectations. We would welcome the opportunity to discuss this further. Please can you email us at website@santen.com where a member of the team will be in touch? Thank you!

  4. only just started using the drops, but i`m finding it difficult to get a single drop out ,it tends to gush out and I end up wasting it.

    mike, wirral

    • Santen Ocutears

      Ocutears

      Hi Mike, Thank you for your feedback, sorry to hear the packaging is falling short of your expectations. We would welcome the opportunity to discuss this further and send you a drop aid to assist you with applying your drops. Please can you email us at website@santen.com where a member of the team will be in touch? Thank you!

  5. I’ve tried several dry eye products- Cationorm are expensive, but sounded good, so I tried them. I don’t find them any better than other cheaper products I’ve used, and it is very difficult to squeeze the drops out of the bottle. I either get nothing out, or drops trickling down my face. I should think anybody with arthritic hands would find them impossible to use.
    I am therefore going to go back to using the cheaper, user-friendly drops.

    Josie, Gerrards Cross

    • Santen Ocutears

      Ocutears

      Hi Josie, Thank you for your feedback. We’re sorry to hear the bottle is falling short of your expectations. We would welcome the opportunity to discuss this further and send you a drop aid to assist you with applying your drops. Please can you email us at website@santen.com where a member of the team will be in touch? Thank you!

  6. Good drops, awful packaging, hard to squeeze when you have half bottle left. I end up wasting drops everytime. For the price I pay for these drops someone should reconsider packaging.

    Ivona, Croatia

    • Santen Ocutears

      Ocutears

      Hi Ivona,

      Thank you for your feedback. We’re so glad to hear you like our drops but sorry to hear the packaging is falling short of your expectations. We would welcome the opportunity to discuss this further and send you a drop aid to assist you with applying your drops. Please can you email us at website@santen.com where a member of the team will be in touch?

      Thank you!

  7. This works brilliantly for my dry eyes. I use it 2x/day,morning and evening. Its so soothing and works well before and after insertion of my contact lenses. Having tried all the other products on the market,this is by far the best

    Paula, London

    • Santen Ocutears

      Ocutears

      Hi Paula, thank you for your lovely review. Have a lovely day!

  8. Fabulous. I got these on a free trial as I work in an eye infirmary. I get extremely dry eyes and even worse on Nightshift. These relieved the soreness and pain immediately.

    Tracey, Uk

    • Santen Ocutears

      Ocutears

      Hi Tracy!

      Thank you for the great feedback, we’re so glad to hear this.

      Have a great day!

  9. Having had dry eye for over 55 years ive tried them all to no avail ! But these drops have the worst spout / tip of them all so small and stubby you very nearly poke your eye out,whoever in this day and age designed that? Also you will need to buy two bottles because one bottle will just stream down your face as it misses your eye completely so hard to squeeze and just get one drop out! Awfull small bottle and very expensive! Minor relief for two minutes then back to normal pain!

    R J Searle, Cambs

    • Santen Ocutears

      Ocutears

      Thanks for your feedback. We’re sorry to hear that our product fell short of your expectations. We would welcome the opportunity to discuss your concerns.

      Please could you email us at website@santen.com so our teams can investigate this?

      Thank you!

  10. The eye drop function is a malfunction the amount of external pressure I have to apply to release and then it’s a spurt than a drop

    William Bolam, Newcastle upon tynr

    • Santen Ocutears

      Ocutears

      Thanks for your feedback William. We’re sorry to hear that our product fell short of your expectations. We would welcome the opportunity to discuss your concerns.

      A member of our team will be in touch.

      Thank you!

  11. These drops are so comforting for my dry eye condition. I am really impressed by their efficacy and after trying most products on the market in the last 10 yrs I’m very happy to continue using them. I have also reduced the number of drops necessary each day which is far more convenient for me.

    Jill, Wolverhampton

  12. I have used numerous products ,including preservative free prescription drops for ten years. These Cationorm eye drops are far and away more effective than any others. I am really delighted at how my severe dry eye problems have been reduced. Well worth the money.

    George, Birmingham

  13. Have just finished my first bottle. Much more relief than with any of the previous prescription drops. Very impressed,

    George, Birmingham

  14. Honestly super happy I have tried so many many eye drops, sprays and creams and and nothing worked that great. Now that I am using your product my eyes feel better and look better after a few days very happy with Cationorm I really recommend people should try it.

    J, Northern Ireland

  15. These drops feel really nourishing for the eyes. First application I was aware of seeing all milky for a few seconds after application but after using for a day this effect disappeared and my eyes started to feel a lot more hydrated and comfortable. Very good product. Would definitely buy again.

    Anonymous

  16. An excellent and effective product. I have a condition called blepharitis. These drops are the best and MOST effective that I have found. I recommended them wholeheartedly

    Deanne, Ely Cambs

  17. To be honest these drops did not make any difference and was a waste of time. They did not improve or relieve my condition so was disappointed that did not get results what you said these drops could do

    Veronica, Essex

  18. I have spent quite a lot of money on eye drops in the past, but nothing beats this one. No watery eyes make up stays on. Brilliant eye drops even though a little expensive well worth the money

    Patricia, Manchester

  19. I have very dry eyes and corneal erosion. These eye drops are very soothing and they don’t affect my vision, so no blurring after they’ve been applied. I use them 4 times a day.

    Anonymous

  20. I bought these because the marketing led me to believe they would improve my dry eye symptoms . After using for 10 days my dry eyes have not shown any improvement whatsoever.. these eye drops are like all other eye drops I have tried ..comforting for a few minutes then .., you still have dry eyes

    Jones, Cheshire West

  21. I use eye drops for glacoma which give me a lot of discomfort. I have tried various drops for dry eyes and associated problems but nothing worked. My consultant gave me Cationorm to try and I have to say it gives me far more relief than anything else I have tried. I shall be ordering more shortly.

    Pamela, Hampshire

We will deliver our products to you within UK in accordance with the following options:

  • £3.00 2nd class delivery (4-5 working days)
  • £4.00 1st class (1-2 working days)
  • £8.00 Special Delivery or APC overnight* (next working day).

We aim to dispatch orders placed before 1pm Monday to Friday the same day (excluding bank holidays). Orders placed after 1pm will leave on the next working day (so on Friday this will normally mean Monday).

Special Delivery/APC Overnight does not cover Saturday delivery. Therefore, orders placed after 1pm Thursday and before 1pm Friday will be dispatched on Friday and delivered on Monday. Also Special Delivery/APC Overnight do not offer next day delivery to Northern Ireland, certain parts of the Scottish Highlands and offshore islands (e.g. Channel Islands).

We do not deliver to shipping houses such as Aramex House.

If we are out of stock of any items you will be informed via email.


Diagram of 3-later tear film

How it works

Cationorm® is the first and only eye drop that uses ionic technology, for long-lasting relief.

  • It uses ionic technology to lock its positively charged formula to the negatively charged surface of the eye.
  • As a result, drops may not need to be reapplied as often as with alternative eye drops**.
  • Our eyes’ protective outer tear film is made up of oily, watery and mucus layers and Cationorm targets all three with its advanced triple-action dry eye science.

**Compared to alternative eye drops which use a sodium hyaluronate formula


Woman applying eye-drops

Easy application

Cationorm is suitable for everyday use and for contact lens wearers. Use it for relieving symptoms of dry eye as well as dry eye symptoms caused by:

  • air conditioning
  • pollution
  • travel by plane
  • working on a screen
  • refractive surgery
  • contact lenses wear, etc
  • meibomian gland dysfunction

For best results, apply 1 drop in each eye 1 to 4 times daily:

  1. Wash your hands.
  2. When you are using the eye drops bottle for the first time, remove the tamper-evident ring of the cap by pulling off the prominent strap.
  3. Open the bottle by gently pulling the cap.
  4. Grasp the body of the bottle between your thumb and forefinger.
  5. Avoid any contact of the tip of the bottle with your fingers.
  6. Tilt your head back.
  7. Gently pull down your lower eyelid and look up.
  8. Hold the bottle above the eye and place the back of your hand on your forehead.
  9. Gently squeeze 1 drop in the eye and blink several times.
  10. Do not touch the eye or eyelashes with the tip of the bottle.
  11. Put the cap back on the bottle after each use.
  12. Store the bottle in the box when you are not using it – use Cationorm® within 3 months after the first opening, then replace it

Learn more about how to apply your eye drops like a pro.

Download instructions for use


Cationorm bottles

Want to learn more about Cationorm?

Cationorm® is a first-of-a-kind eye drop that acts like the body’s natural tears to provide long-lasting relief from the uncomfortable symptoms of dry eyes. So while you may have tried other artificial tears before, Cationorm® offers something different. Read on to find out what Cationorm is, how it works, and how to use it.

Find out more about Cationorm


Graphic of Santen logo 130+ years

About Santen

Ocutears and Cationorm are brought to you by Santen.

As the specialist in ophthalmology, Santen is continually advancing dry eye disease care. They have more than 130 years of commitment to ophthalmology and stay at the leading edge to anticipate emerging ophthalmic challenges in dry eye disease.

Many factors lead to dry eye disease which can result in serious discomfort, visual disturbance, and even damage to the surface of the eye. Santen’s portfolio of artificial tear eye drops hydrates, lubricates and protects for long-lasting relief from the symptoms of dry eyes.

Frequently asked questions

About Cationorm


Product use and storage


Using Cationorm alongside other medical eye conditions


Buying and returns


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